Back to jobsView Company Profile
Head of Customer Success
Falkenberg MaterialsAccredited employer
Munich, Germany
full-time
$150k - $195k per year
Posted 9/2/2026
10+ years experience
Job Description
Falkenberg Materials needs a Head of Customer Success to build a retention-focused CS function from the ground up, working closely with enterprise accounts.
Requirements
10+ years in customer success or account managementExperience with enterprise B2B accounts specificallyTrack record of measurably improving retention
Responsibilities
Build and lead the customer success functionOwn enterprise account relationships and renewal strategyDefine and track health scores and early-warning churn signalsPartner with product on the customer feedback loop
Required Skills
Customer SuccessAccount ManagementTeam Leadership
Know someone great for this?
Refer a fellow professional — we'll let them know.
About Falkenberg Materials
Precision-engineered composite materials for aerospace and automotive suppliers. A century-old engineering culture that has had to learn to move faster without cutting corners.
Advanced Manufacturing
500+ employees
Munich, Germany
Job Information
Job Type
full-time
Work Location
Munich, Germany
Category
Customer Success
Posted
9/2/2026