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Head of Customer Success
Northlight EnergyAccredited employer
Stockholm, Sweden
full-time
$150k - $195k per year
Posted 9/2/2026
10+ years experience
Job Description
Northlight Energy needs a Head of Customer Success to build a retention-focused CS function from the ground up, working closely with enterprise accounts.
Requirements
10+ years in customer success or account managementExperience with enterprise B2B accounts specificallyTrack record of measurably improving retention
Responsibilities
Build and lead the customer success functionOwn enterprise account relationships and renewal strategyDefine and track health scores and early-warning churn signalsPartner with product on the customer feedback loop
Required Skills
Customer SuccessAccount ManagementTeam Leadership
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About Northlight Energy
Grid-scale battery storage software for utility operators transitioning off legacy peaker plants. Real infrastructure, real regulatory constraints, no vaporware.
Clean Energy
51-200 employees
Stockholm, Sweden
Job Information
Job Type
full-time
Work Location
Stockholm, Sweden
Category
Customer Success
Posted
9/2/2026